If for any reason you are not 100% thrilled with your hat, you may send it back for a full refund. It must be in new condition and be returned within 45 days from purchase. When I receive the returned merchandise, and deem it to be in new condition, you will get a full refund plus the cost of the return shipping.
My goal is to get hats in the mail within 3 days of purchase. If for any reason there is a delay in my production, I will contact you immediately and let you know when I plan to ship. At that time you will have the option to cancel the sale if my time frame does not suit you. As it stands, I am the sole hat maker, but I’m the process interviewing elves.
I currently send domestic orders via Priority Mail which guarantees a 2-3 day delivery to anywhere in the United States. For orders outside the U.S. the method of shipment will be determined by the customer.
Your privacy is of the utmost importance to me. That is why my site is secured by 128 bit titanium encrusted encryption code that thwarts all hackers, and leaves them calling for their mommies.
I promise to never share your private information with anyone period.